Designing Online Information Portals - Monitoring and Evaluation

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Original Message

From: Taline Haytayan, posted on 2009/02/03

Dear KM4Dev members,

I am currently working on developing a monitoring and evaluation plan of an online information portal, which includes a baseline, and would be very interested to hear from others who have done something similar, in particular around:

  • how to design a baseline of online information tools
  • tracking usage of online information portals
  • how to assess whether the content is useful for people
  • innovative ways of gaining feedback from online users about the site and the content

Any experiences out there would be much appreciated,

Programme Officer.


All replies in full are available in the discussion page. Contributions received with thanks from:

Taline Haytayan
Sam Lanfranco
Michelle Laurie
Denise Senmartin
Tammy Loverdos
Verele de Vreede
Cristina Sette
Christian Kreutz
Adrian Gnagi
Grant Ballard-Tremeer
Ashely Kiehnau
Gabriele Sani

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