View source for Reality, expectations, management, fear

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The Working Group on the themes of reality, expectatios, managment and fear reflected back these points:
* interesting topic because the reality and expectation is a problem within CARE ie. pilot project, limited resources, lack of understanding on costs, same now on a global level - how to articulate what it will cost
* common problem - here is a good idea, go out and do it
* making a large change from the middle
* assigned to a project to introduce systematic learning, KM in the organisation
* asked to produce a KM plan (the silver bullet); clear that it isn't going to provide the answers to problems
* no one plan can work, different contexts require different approaches
* KS was pushed by Management in one case, different set up
* struggling in countries with high hierachies
* fear/trust issues come back time and time
* haven't seen any valuable exchange without trust 
* creating a culture 
* learning from the learning approach (where KM has tended to be) vs adopting a learning posture ie. being ready to learn; the latter is an OL approach
* tend to apply KM literature in all situations; could find yourself in archetypical situations ie. you have to produce a KM plan in an unrealistic timeframe with little support; the world back scenarios
* top dog has just learned about KM but real interest is wafer-thin; shaky level
* senior management level is taking orders
* middle managers want nothing to do with it and have seen it all before
* workers have little support
* barriers at all levels
* people who come into the roles are enthusiasts and optimists which makes sense because there are apparent gains
* short term is a tool to help understand your context (situational analysis) and longer term to develop a self-assessment matrix

* authority structure
* time line

* archetypal situation where different tools have a different successes
* describe the organisational setting; leadership, workers setting ie. the hand that you are dealt

* People
* environment
*


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