Talk:Knowledge mapping apps

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Davide Piga, 2013/03/03

I have found something useful on the Knowledge Sharing Toolkit:

  • a short description of Social Network Analysis (SNA), defined as "the mapping and measuring of relationships and flows between people, groups, organisations, computers or other information/knowledge processing entities". The concept is quite relevant to knowledge mapping, and there is a rich section listing tools and software for SNA, make sure you don't miss it.

You might also want to take a look at some apps for building mind maps. Personally, I have used iMindMap and I am very satisfied. It is expensive, but luckily there are tons of less fancy but much cheaper alternatives in the market, such as the popular FreeMind for Mac and FreeMind for Windows. See a list of mind mapping software on Wikipedia.

Noha Abed, 2013/03/03

Hi Davide,

Thanx a lot for your help. I think the KS oolkit will be very useful.

Wishing you all the best.

Tom Wambeke, 2013/03/04

Dear Noha,

This blogpost might also help. There is also a methodological instruction sheet on SNA on the KM toolkit we have developed in collaboration with OHCHR.

Jap Peels, 2013/03/04

Hi Noha Abed,

Have a look at

Other posts by me.

Alain Berger, 2013/03/04

Hi Noha and Tom

when you wrote "a software that can be used in creating knowledge maps while conducting knowledge audit" I was quite happy... we are not alone on earth wishing for it...

Sorry, we don't have a free software to do this but we have already published (in french EGC2013 Conference) an article about what we name "KB-scope" or "kb-Scopus" that is to say a tool for the auscultation of a knowledge-base.

I hope that this will help you... and I think that once, there will have a true exchange on what do we call "knowledge"? We really do need this!

In our case, this is closer "expertise" than "talking around a cup of tea or coffee".

Best regards Alain

PS. the link is available both [ on EGC AIDE web site] and on Ardans web site: Title: Eléments d'appréciation et d'analyse d'une base de connaissance : l'expérience industrielle d'Ardans.

Arthur Shelley, 2013/03/04

Hi Noha,

Hope Egypt is settling for you and your team. It is extremely difficult to get effective knowledge transfer when the political environment is so tense. Knowledge Audits are interesting and varied in how they are done and what they are trying to achieve. Is it to "capture" what is in your Organisation or to determine if it is being used to generate value. I find a social network analysis tells me much more about knowledge flows and application than a compliance style "audit".

Noha Abed, 2013/03/04

Hi Arthur,

It is great to hear from you. Actually you are right it is not easy to achieve effective knowledge transfer in Egypt todays conditions but conducting Audit can help in understanding the organization environment and k status.

I will be doing a social network analysis as one of the components maps that will result from the audit.

Please keep in touch.

Josef Hofer-Alfeis, 2013/03/04

Dear Noha,

Maybe you are looking for an approach to map and evaluate strategically critical knowledge areas in your knowledge audits? I do that in Knowledge Strategy workshops with management teams and in a similar way in Leaving Expert Debriefings (LXD).

For LXD’s I have described the two basic mapping concepts in the JOURNAL OF KNOWLEDGE MANAGEMENT, VOL. 12 NO. 4 2008, pp. 44-54 (I can mail a copy to you if you like):

  • collecting all relevant detail knowledge areas in a layered structure related to the main business aspects, see fig. 2 in the reference
  • after clustering detail knowledge areas in “larger containers” the remaining main knowledge areas are mapped into a Knowledge Portfolio, e.g. by the management team, displaying easily the most strategically critical knowledge areas, where KM should focus on, see fig. 3.

Charles Dhewa, 2013/03/04

Dear Noha,

Thanks for raising an important question. Rather than a software for creating knowledge maps, you probably need a collection of two or more approaches in which software is just one piece of the puzzle.

SNA can tell you who is networking with whom but the most valuable piece may be knowing what is it that networkers are talking about. In this direction, I am finding Dialogue Mapping more useful than just mapping who is talking to who. Among other ideas, Dialogue Mapping is becoming handy in mapping the flow of agriculture commodities to the market in Zimbabwe. It reveals the content of what agriculture stakeholders network about. If you are interested to receive an example of the map we have produced, send me an email off this list.

I also think a tense political environment, such as the one in Egypt, is actually a fertile ground for effective knowledge transfer as people devise innovative ways of staying informed and solving problems. Before the economic turmoil in Zimbabwe, the majority of people were not as ambitious and creative knowledge seekers as they are now. Most of the people returning back to Zim from the diaspora are finding it difficult to cope with the level of problem - solving skills exhibited by those who weathered the economic storm at home.

Joel Muzard, 2013/03/04

Hello Noha,

We use the real-time collaborative platform WebIDEApro to co-construct Knowledge Maps or Semantic Maps, online.

You may have a hands on experience at the next Knowledge-LAB.

For info and registration follow: