Metrics for the success of implementation of knowledge platform or Web 2.0 tools
From: Johannes Schunter, posted on 2010/04/07
Would anyone of you have suggestions for good metrics and indicators for the success of a knowledge platform implementation or implementation of Web 2.0 tools in a (development) organization? Something that goes beyond quantitative numbers of course, but metrics which help evaluate the impact on organizational efficiency, communication, culture and strategic results?
Thanks and greetings from a sunny NYC with 32∞ C!
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